Refund policy.

This page says when you get your money back. It is part of the Terms of Service (sections 3 and 9). If this page and the terms disagree, the terms apply. To ask for a refund, use the contact form and give the email you paid with.

All refunds go back to the card you paid with, through our payment processor (named here before the first payment). A full refund returns the whole charge. A refund for unused paid time returns that part. We do not keep a fee. When the money reaches your account depends on your bank.

The $29 founding reservation

The reservation is planned. It is not open yet.

You have not used the app yet

Ask any time until April 21, 2027 (planned). You get $29 back.

You used the release build on a live call

Ask within 30 days of that first coached call, but no later than April 21, 2027 (planned). You get $29 back. Calls on a test build before ship do not count.

The app ships and you do not want it

Choose “refund” when we email you at ship. You get $29 back.

You have not confirmed your subscription by April 21, 2027 (planned)

We refund your $29 automatically on that date. You do not need to ask.

No working build exists by March 22, 2027 (proposed, not final)

We refund every reservation automatically. A working build is a signed Mac app that installs on an Apple Silicon Mac and coaches a live call. The date can still change before reservations open. The date in force on the day you reserve is the date for your reservation, and we will not move it later.

We decide not to build RepSidecar

We refund every reservation automatically and tell you by email.

Draft: not final In short: you can ask for a full refund until 30 days after first use or April 21, 2027, whichever comes first. “First use” means the first live call coached by the release build that we email you about at ship.

The $29 is charged once. Nothing else is charged unless you choose to start your subscription when the app ships.

RepSidecar Pro

Pro is planned for launch.

The trial

The trial is free and needs no card. There is nothing to refund.

The first charge of a new subscription Draft: not final

Ask within 30 days of the charge. You get that charge back, no questions. Your subscription ends.

A yearly renewal charge Draft: not final

Ask within 30 days of the renewal charge. You get that charge back. Your subscription ends.

A monthly renewal charge Draft: not final

Cancel any time to stop the next charge. Months already charged are not refunded.

You confirmed a reservation Draft: not final

Your first month is the $29 you already paid, and it follows the reservation rules above. Your first card charge after that month counts as “the first charge of a new subscription” (30 days to ask). Later monthly charges follow the “monthly renewal” row.

We change fair use and you do not accept it Draft: not final

Cancel before the change takes effect. We refund any unused paid time.

We end your access without cause, or stop offering RepSidecar

We refund any unused paid time.

How to cancel

Cancel online at any time with the “Manage subscription” link in any receipt email, or through the contact form. When you cancel, you are not charged again, and access lasts to the end of the period you paid for. A refund ends access at once. Details are in section 9.4 of the Terms of Service.

Chargebacks Draft: under legal review

Please ask us first. A refund through us is faster than a dispute with your bank. You keep the right to dispute a charge with your bank.